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Copyright © RSPCA West Gwynedd Branch
National Cruelty Hotline
0300 1234 999
West Gwynedd Branch
Reg. Charity 226126
For reporting cruelty or animals at risk
please call the National Cruelty Hotline (NCC) on
0300 1234 999
Lines are open 24/7
Please note that all information is treated as confidential and your details will not be revealed to any third parties.
The number receives a great many calls which may lead to unfortunate delays. Please help by reading the following:
- For animals trapped in hot cars call 999. The RSPCA don't have any legal powers to break into cars, so would need police there anyway.
- For injured wildlife, if it is safe and practical, please take them to a vet - they won’t charge for treating wildlife.
- Be aware that if an RSPCA officer is unable to get to the animal quickly, the NCC will ask callers to contact a local vet, rather than leave an animal in distress.
- If the situation is urgent, please dial 0300 1234 999, remain patient and hang on until we can answer the call.
- If you cannot wait to speak to one of our NCC advisors and have internet access or it isn’t an immediate animal emergency, you should report cruelty online at the 'My RSPCA' section of the RSPCA website. The reporting cruelty checklist on the website is a useful resource if anyone wants to find out the type of information that they’ll need.
- For general advice, you should visit the national RSPCA website, which contains essential advice in many areas of animal care – www.rspca.org.uk – this can be found by pressing the ‘Need some help & advice’ button at the top of each page. You can also use the Virtual Assistant to ask questions.
- For stray dogs, please contact your local council dog warden. Local Authorities are legally required to have a dog warden to deal with stray dogs in their area, but they may only be available during office hours.
- For horses on highways, please contact the police.
For requesting financial assistance with vet bills, see the sections on Neutering & Welfare Assistance under the Services tab at the top of this page.
Please note that terms and conditions apply to eligibility.
For enquiries related to the Branch or the area covered by the Branch, please e-mail Enquiries@RSPCAWestGwynedd.org